Shipping policy

Shipping & Delivery

Delivery Times

Below is an overview of the typical delivery time for our orders.

  • After an order is placed, we require 1–3 business days to process it. Orders placed during weekdays are usually processed within one working day. Orders placed on Friday evening or over the weekend may require slightly more time.

  • Once your order has been processed and shipped, the average delivery time is approximately 8–12 business days.

We aim to make the ordering and delivery experience as simple and smooth as possible for all customers.

If you have any questions regarding your order or delivery, please feel free to contact our customer support team. Below you can find more details about how your order is processed and delivered.

Placing an Order

Ordering from ELLIE JEWELRY is designed to be quick and easy.

First, navigate to the product page of the item you wish to purchase and add it to your shopping cart by clicking the “Add to Cart” button.

Before continuing, please ensure that you have selected the correct product options or variants. Once everything is correct, click “Proceed to Checkout.”

On the checkout page, carefully enter your shipping address and verify that all details are correct before continuing.

On the shipping page, you will have the opportunity to review your address and chosen shipping method. Free shipping is automatically applied to all orders, and any applicable shipping costs will always be clearly displayed before payment.

To finalize your purchase, click “Proceed to Payment.”

Payment Methods

At ELLIE JEWELRY, all payments are processed through a secure SSL-encrypted checkout, ensuring that your personal and payment information remains protected.

We currently accept the following payment methods:

  • Credit cards (Visa, Mastercard, AMEX, Maestro and others)

  • PayPal

Once you select your preferred payment method, click “Complete Order.” You will then be redirected to your chosen payment provider to finalize the transaction.

If you experience any issues while placing your order, please contact our support team and we will gladly assist you.

Shipping Costs

We offer free express tracked shipping worldwide on all orders.
There is no minimum purchase required to qualify for free shipping.

Every order includes secure delivery with tracking so you can monitor the progress of your package.

Order Shipping

Once you have found the perfect piece of jewelry on our website, we understand that you want to receive it as quickly as possible. For this reason, we aim to process and dispatch orders as efficiently as possible.

To keep our products affordable and accessible, we sometimes ship orders in consolidated batches, allowing us to reduce operational and shipping costs.

We appreciate your understanding and support in helping us maintain fair pricing for our customers.

High Demand Periods

Please note that during periods of high order volume, processing or delivery times may occasionally take slightly longer than usual. We kindly ask that you take this into consideration when placing your order.

Our team will always do its best to ensure that your order is processed and shipped as quickly as possible.

Need Assistance?

If you need help with your order or require further information about shipping, you can contact our customer support team by email and we will be happy to assist you.